Privacy Policy
Effective date: August 26th, 2026
Beyond Brave LLC, doing business as Beyond Brave Wellness ("Beyond Brave," "we," "us," or "our"), respects your privacy. This policy explains what information we collect, why we collect it, how we use it, and the choices you have.
If anything here is unclear, please reach out. We would rather answer a question than have you wonder.
Who we are
Beyond Brave Wellness is a functional health and wellness coaching practice operated by Beyond Brave LLC.
Website: beyondbravewellness.com
Phone: (231) 715-5355
Mailing address: 3689 Peninsular Shores Dr. Grawn, MI 49637
Information we collect
Information you give us directly
Contact details such as your name, email address, phone number, and mailing address
Information you submit through forms on our website, including inquiry forms, newsletter signups, quizzes, and assessments
Health and wellness information you provide through intake forms, questionnaires, symptom scorecards, food and symptom diaries, and conversations during coaching sessions
Functional lab test results, where you have chosen to complete testing as part of a coaching program
Scheduling and appointment information
Payment information, which is processed by a third-party payment processor and is not stored by us
Anything else you choose to share with us by email, text, phone, or through our client portal
Information collected automatically
Standard website analytics such as pages visited, time on site, referring website, browser type, and general geographic region
Cookies and similar technologies, described further below
How we use your information
We use the information we collect to:
Provide coaching services and respond to your inquiries
Schedule, confirm, and remind you about appointments
Interpret lab results and build your personalized protocol and recommendations
Deliver program materials, resources, and client portal access
Process payments and maintain business records
Send you newsletters, educational content, and offers, where you have opted in
Send you text messages, where you have opted in
Improve our website, programs, and materials
Meet legal, tax, and accounting obligations
We do not use your health information for advertising, and we do not build marketing audiences from it.
Text messaging privacy
We offer text message communication to clients and prospective clients who provide a mobile phone number and give consent through the form on our website.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
You may stop receiving text messages at any time by replying STOP to any message. For help, reply HELP to any message, or contact us at sarah@beyondbravewellness.com or (231) 715-5355.
Consent to receive text messages is never required in order to work with us or to purchase anything.
Email communications
If you opt in to our newsletter or educational emails, you can unsubscribe at any time using the link at the bottom of any email, or by emailing us. Unsubscribing from marketing email does not stop essential service emails related to an active coaching program, such as appointment confirmations or program materials.
How we share your information
We do not sell, rent, buy, or trade your personal information or contact details. We do not purchase leads.
We share information only in these limited circumstances:
With service providers who help us run the practice. These providers are permitted to use your information only to perform services for us. They include:
Our client management and portal platform, used to store client records, deliver protocols, and share lab results
Our customer relationship and communications platform, used for scheduling, email, and text messaging
Our website platform
Our payment processor
Functional laboratory partners, where you have chosen to complete testing. Your information is shared with the relevant lab only as needed to order and process your test.
Our supplement dispensary platform, where you choose to order recommended products
When you direct us to. For example, if you ask us to share information with another practitioner on your care team.
When the law requires it. If we are required to disclose information by law, subpoena, or court order, or where disclosure is necessary to protect someone's safety.
In a business transfer. If the practice is ever sold or reorganized, client records may transfer as part of that transaction. You would be notified.
How we protect your information
We use reasonable administrative and technical safeguards to protect your information, including password-protected systems, encrypted platforms for client records and lab results, and limiting access to information to those who need it to serve you.
No method of transmission or storage is completely secure, and we cannot guarantee absolute security. Please avoid sending sensitive health details through unsecured channels like social media messages.
A note on health information
Beyond Brave Wellness is a coaching practice, not a licensed medical provider, and is generally not a HIPAA-covered entity. Regardless of what the law requires, we treat the health information you share with us as confidential and handle it with care.
How long we keep your information
We keep client records for as long as needed to provide services and to meet legal, tax, and accounting requirements, typically seven years after your last engagement with us. Marketing contact information is kept until you unsubscribe or ask us to remove it.
Your choices and rights
You may:
Ask what personal information we hold about you
Ask us to correct information that is inaccurate
Ask us to delete your information, subject to records we are legally required to keep
Unsubscribe from marketing emails at any time
Opt out of text messages at any time by replying STOP
Ask us to stop processing your information
To make any of these requests, email sarah@beyondbravewellness.com. We will respond within a reasonable time, and we will not treat you differently for exercising these rights.
Depending on where you live, you may have additional rights under state or international privacy law. If so, tell us and we will honor them.
Cookies and tracking
Our website uses cookies and similar technologies to keep the site working properly, remember your preferences, and understand how visitors use the site. Most browsers let you refuse or delete cookies through your browser settings. Some parts of the site may not work as well if you do.
Third-party websites
Our site links to other websites, including our supplement dispensary, social media profiles, and scheduling tools. This policy does not cover those sites. We encourage you to read their privacy policies.
Age Restriction and Children's Privacy
Our website, services, and text message program are intended for adults aged 18 and older. You must be at least 18 years old to use our services, submit information through our website, or consent to receive text messages from us.
We do not knowingly collect personal information from children under the age of 13, in accordance with the Children's Online Privacy Protection Act (COPPA), and we do not knowingly collect personal information from anyone under the age of 18. If you believe a child or minor has provided us with personal information, please contact us at sarah@beyondbravewellness.com and we will delete it promptly.
Changes to this policy
We may update this policy from time to time. When we do, we will change the effective date at the top. Material changes will be communicated to active clients directly.
Contact us
Questions about this policy, or about your information:
Beyond Brave LLC 3689 Peninsular Shores Dr. Grawn, MI 49637
sarah@beyondbravewellness.com (231) 715-5355